Privacy Policy

Welcome to Dr. Boitumelo Mbodi Medical Practice. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect personal and health information about you when you interact with our practice. This includes:

• Personal Identification Data: Name, ID number, date of birth, gender, and contact details (email address, phone number, physical address).
• Health Information: Medical history, current symptoms, diagnoses, treatments, prescriptions, and test results.
• Financial Information: Medical aid details and billing information.
• Website Data: Information submitted through our online appointment form.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with medical care and treatment.
• To communicate with you regarding appointments, test results, and healthcare updates.
• To process billing and medical aid claims.
• To comply with legal and regulatory obligations as required by the Health Professions Council of South Africa (HPCSA) and other relevant authorities.
• To improve our services and patient experience.

3. Disclosure of Your Information

We prioritize patient confidentiality and will only share your information when necessary:

• Healthcare Professionals: We may share relevant health information with specialists, pathology labs, or hospitals if required for your continued care.
• Medical Aids: To facilitate claims processing and pre-authorizations.
• Legal Obligations: We may disclose information if required by law, court order, or regulatory bodies.

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no transmission over the internet or electronic storage method is 100% secure.

5. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Object to the processing of your personal information (subject to legal or medical requirements).
• Lodge a complaint with the Information Regulator of South Africa.

6. Contact Us

If you have questions or comments about this Privacy Policy, or wish to exercise your rights, please contact our Information Officer at:

Dr. Boitumelo Mbodi Medical Practice
Office 206 Health Connect, Louis Pasteur,
358 Francis Baard St. Pretoria 0002
Email: enquire@drboitumelombodi.co.za
Phone: 067 109 4233